Returns & Exchanges
At Sprouts of Bristol, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused homeware and decor items. If your purchase isn't quite right for your space, we are here to help with a straightforward exchange or refund process.
Initiate Your Return
Email our Bristol-based support team with your order number and the reason for your return to receive a unique Return Authorization code.
Package Your Items
Carefully place the items in their original packaging, ensuring all protective layers are intact to prevent damage during transit back to our warehouse.
Ship to Sprouts
Affix the provided shipping label to your parcel and drop it off at your nearest local post office or designated courier collection point.
Receive Refund or Exchange
Once our quality control team inspects the returned goods, we will process your refund to the original payment method or dispatch your replacement within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing